Refunds/Cancellations Policy
Returns:
Defective or Damaged Products:
CLASSIC GYPSUM INDUSTRIES PVT LTD guarantees the quality of its products. In the rare event that you receive a defective or damaged product, please contact our customer service within 7 days of receiving the item.
Provide clear images of the damaged or defective product along with your order number for prompt assistance.
Classic Gypsum will arrange for a replacement or issue a refund, depending on the nature of the issue.
Change of Mind Returns:
If you change your mind about a purchase, you may return the unused and unopened product within 30 days of receiving it.
The customer is responsible for return shipping costs.
Once the returned item is received and inspected, CLASSIC GYPSUM INDUSTRIES PVT LTD will issue a refund, excluding the original shipping cost.
Cancellation:
Order Cancellation:
Orders can be canceled within 24 hours of placement. To cancel an order, please contact our customer service immediately, mentioning your order number.
Once an order has been processed or shipped, it cannot be cancelled. In such cases, customers can follow the returns process.
Conditions for Returns:
Products must be in their original packaging, unused, and in a resalable condition.
Returns without prior communication and approval will not be accepted.
Returns must be shipped back to CLASSIC GYPSUM INDUSTRIES PVT LTD within 30 days of receiving the product.
Refunds:
Refunds will be processed within 7 business days of receiving the returned item.
Original shipping costs (if any) will not be refunded for change of mind returns.
Refunds will be issued to the original payment method used for the purchase.
Contact Information:
For returns or cancellations, please contact our customer service at info@classicgypsum.co.in or Call +91-9823132355